Aura Living & Homes: Great Deals

HOW TO BUY

Step 1

E-mail the details of the item(s) that you want to purchase:(You can just copy paste from the website!)

ITEM CODE:
DESCRIPTION:
COLOUR:
SIZE:
PRICE:

including your NAME and POSTING ADDRESS to aura.livingandhomes@gmail.com

For the SUBJECT TITLE, please indicate:

ORDER - if you confirmed you want to purchase the item(s) and we will reply you with a CONFIRMATION ORDER email and reserve the item(s) for you if it is available.

ENQUIRY - if you are not sure of the order and just want to make enquiries about it.

RESTOCK - if item(s) is sold out but stated restockable and you would like us to restock it for you.

Step 2
We will reply to your email within 24 hours to notify you on the availability. If item(s) is available we will reply you with a CONFIRMATION ORDER email together with the MAYBANK Account Number for payment.

** Please note that item(s) is only reserve for you after the CONFIRMATION ORDER email is sent to you. By enquiring on the sizes, colours or etc does not mean item(s) is reserved for you.

Step 3

Bank In / Transfer payment to the MAYBANK Account Number given in our email to you.(We would really appreciate it that you inform us if you are unable to make payment on time or whenever you change your mind and decided to cancel the order.)

Step 4

After making payment, email us a notification on the details of your payment:
Mode of Payment:
Amount Paid:
Date and Time of Payment:
We will reply to your email within 24 hours to confirm your payment status.(Mode of Payment shall be either via Cash Deposit, Wire Transfer OR Maybank2U)

Step 5

Upon confirmation of your payment, your item(s) will be posted to you within the next 3 working days.

Delivery By POST

1. Buyer will have to bear the posting cost unless the items are tagged with FREE DELIVERY! or FREE POSTING!

2. All item(s) will be posted via Registered Mail by Pos Malaysia. (Please inform us if you want your item(s) to be posted via Pos Laju and we will email you on the postage cost)

3. The posting charges for Registered Mail (Within Malaysia only) are as follows:

*For Frames & Wall Hangings
1 item = RM10
2 -3 items = RM20
4 or more items = free postage!

*For Vases/Plates/ = Depends on the weight

For Overseas postage, please email us to enquire

4. Upon confirmation of your payment, your item will be posted to you within the next 2 working days.

5. Postage transit time via Registered Mail Within KL & Selangor:
1-3 working days
Other states within Peninsular Malaysia:
2-5 working days
Sabah & Sarawak: 4-7 working days
Overseas:
Please email to us enquire

6. Working days are Monday – Friday except Public Holidays.

TERMS & CONDITIONS

1. Prices shown are fixed and non-negotiable.

2. Payment method shall be either via Cash Deposit, Wire Transfer OR Maybank2U to the Bank Account Number given in our email to you.

3. Payment has to be made within 24 hours after the confirmation of order email is sent to you, otherwise order will be cancelled automatically. (Please inform us earlier if there will be any late payment)

4. NO exchange or refund will be entertained after payment has been made.

5. If buyers do not receive any reply from us within 24 hours, please re-send your email again. It might be a technical problem and we did not receive your email.

6. COLOR: Due to the different settings of monitors, colour of the real item may vary slightly from the photos on the website.

7. All information contained herein is subject to change without prior notice.

8. We will not be responsible and / or held liable to any items posted that are lost in the mail.

* Colors & Finishing may vary in some products

Thursday, September 8, 2011

Great Deals